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Welcome to The Firs Suffolk

Guest Information

Thank you for booking your stay at The Firs Suffolk, we look forward to welcoming you to our tranquil corner of Suffolk.

This arrival and welcome information below is to make sure your stay with us is as smooth and stress free as it can be.

Before you arrive:
FAQ: click here
Little extras (incase you missed them on the booking page)
Piggery spa treatments → we now have our own spa treatment room on site - facials, massages and pedicures. Please email to book and find out more:
Sauna booking → £40 per session  2 hour slot →details
Ready to dip → £30. We offer a Ready To Dip service, where we manage the wood burning stove in your soaking tub, in advance of your arrival and get it to the right temperature, so that it is ready for you to sink into, when you arrive. It's popular with guests who are arriving late or are enjoying a shorter stay, so they can use the soaking tub, with ease, on their first day. If you would like to do this, please let us know the day before of your arrival, as It takes a few hours to get to temperature.
Cycle hire → We have 4 adult bikes to hire (subject to availability). 2 Large and 2 Medium frame dutch style bikes. Please bring your own helmets
Daily charge  £20 per bike    Deposit  £50 per bike
Pizza oven → Ooni Pizza Oven Hire £10 (includes lighters and pellets) | Pizza in The Piggery - Large pizza oven with wood £20 | Fresh dough for 5 pizzas £10
What to bring: We provide each lodge with initial logs, firelighters, kindling for the hot tub, wood burning stove and the firepit.  In each lodge we have initial coffee pods, tea bags, sugar, salt, pepper, toilet roll. If you need anything beyond this, we do have an honesty shop where you can purchase mroe items. 

Day of Arrival: Check-in time: 4pm
Early check-in option is (available on request and subject to availability) for £15 per person. Early check-in option is 1pm
Directions: Put the IP19 0QD in your satnav.  This is the google maps link to the car park entrance. The Firs Suffolk
You should see a big 60cm circular 'The Firs Suffolk' sign on an open 90 degree bend on Manse Lane. The entrance is on that bend and there are double 5 bar gates which lead quickly to the car park. If you do not see the sign, you are in the wrong place - and please call the number below. 
Parking & Keys: When you pull in through the double 5 bar gates, you will se birdboxes fastened to trees or the building on your left.  Find your birdbox and park in front of it, your name will be hanging on a small sign below it.  If your lodge has a key, you will find this inside your birdbox.
Map of the site:

While you are here:
Your lodge: The WiFi details are on your welcome sheet in your lodge, but I will add them here too for your ease.
WiFi The Firs Suffolk PW theoldcart
Hot tub: Your hot tub will be ready to light on your arrival. To light the hot tub it will take a minimum of 2 hours to heat and you will need to reload with wood during that time. Please see our hot tub page on the website for more information.
Wood burning stove: Please find the links on the stoves.
Warnings - they get hot. Do not leave the door open - wood burning stoves are designed to be shut. Please do not empty the ash, the ash can still be alight days after the last fire. The ash bed is necessary for a good fire - we will clean it out as required.
Towels: We provide hamam spa towels, dressing gowns and bathroom towels. Please do not use the white bathroom towels outside please.
Restaurants: We woulld advise booking ahead.  See our recommended list

Day of departure:
Check out: 10:30am
Late check-out option is (available on request and subject to availability) for £15 per person. Late check option is 12 noon between Monday to Saturday, 4pm on Sunday
Please leave the lodge tidy and clean
Bins/rubbish: please empty the bins in the relevant bins near the gate 
Key: Please leave the key in the lock

If you have any questions about anything you read here or wish to book any of the ‘little extras’ that we offer to make your stay that bit extra special, please feel free to WhatsApp us directly on 07812 540376

Best wishes, Alison & Amy
The Firs Suffolk

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