THE FIRS SUFFOLK

SPA & WELLNESS SAFETY GUIDE**
Hot Tubs • Sauna • Outdoor Shower • Plunge Bucket • Moat/Pond

Welcome to The Spa  Facilities @ The Firs Suffolk.
To ensure a safe and enjoyable experience for everyone, please read and follow the information below. By using any spa facilities, you agree to these conditions.

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1. WOOD-FIRED HOT TUBS

General Use & Safety

• The hot tub is emptied, cleaned and refilled with fresh water before each set of guests.

• Please shower before entering and after using the hot tub.

• Do not submerge your head or allow water into your mouth.

• Never use the tub alone.

• Enter and exit slowly—surfaces may be slippery.

Temperature & Operation

• This is a wood-fired hot tub — parts of it will get extremely hot.

• Use only the firewood provided, and the heat-proof glove when adding logs.

• The flue and firebox must never be touched while the stove is lit.

• Heating takes approximately 2 hours. Keep the fire topped up during heating.

• There is no thermostat — please ensure the water does not exceed 40°C.

• Ideal temperature: 30–39°C.

• If overheated, allow the tub to cool before entering.

Chemicals & Water Quality

• The hot tub may contain chlorine or bromine.

• If you are allergic to either, do not enter the tub.

• Fake tan, lotions and oils will disrupt water quality and may cause damage, resulting in additional charges.

Do Not Tamper

• Do not adjust any settings, switches or electricals.

• If tampering results in damage, or requires the tub to be drained/refilled, charges will apply.

• Never turn off the isolation switch — it is required for cleaning cycles.

 

2. HEALTH WARNINGS – HOT TUBS

For your safety, do not use the hot tub if you:

• Are pregnant (unless approved by a doctor)

• Have heart conditions, blood pressure issues, circulatory problems, diabetes

• Have open wounds, skin infections, ear or genital infections

• Have recently exercised intensely or eaten a heavy meal

• Are under the influence of alcohol, drugs or sedating medication

Important

• Limit use to 20 minutes at temperatures of 39–40°C.

• Alcohol affects your body more strongly in hot water — this can cause dizziness or unconsciousness.

• Children under 7 are not permitted in the hot tub.

• Children aged 7–16 must be supervised at all times.

• No glass is permitted near or in the hot tub. Broken glass is almost invisible in water.

If you experience any allergic reaction, dizziness, or discomfort, leave the hot tub immediately and shower.

 

3. SAUNA SAFETY (Piggery Spa)

Using the Sauna

• Please shower before entering.

• The sauna heater becomes extremely hot — do not touch.

• A sand timer is provided; limit individual sessions to 15 minutes.

• Do not tamper with any electricals or controls.

• No food, drink, shaving or personal hygiene activities inside the sauna.

• Do not use alone.

• Towels are provided for your session.

Health Restrictions

Do not use the sauna unless medically approved if you have:

• Heart disease or high/low blood pressure

• Respiratory conditions

• Diabetes

• Epilepsy or seizure disorders

• Emotional or stress-related conditions

• Are pregnant

• Are taking prescription medication (doctor approval advised)

Other Considerations

• Do not use the sauna after consuming alcohol or drugs.

• Wait at least 5 minutes after exercising before entering.

 

4. OUTDOOR SHOWER

The outdoor shower is for rinsing only.

• No soaps, shampoos, conditioners or products may be used.

• The water is set to a comfortable warm temperature.

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5. PLUNGE BUCKET

• The plunge bucket contains cold water only.

• Do not use if you have any medical condition that could be affected by cold-water exposure.

 

6. MOAT / POND SAFETY

The pond/moat area is natural, unfenced and shared with wildlife. Please take great care.

General Safety

• Enter at your own risk and never alone.

• No diving or jumping.

• Depth varies seasonally and may change without notice.

• Edges can be slippery and uneven.

Before Entering

• Understand the risks associated with wild swimming:
  https://www.wildswimming.co.uk/health-safety/

• Remove footwear before entering the central planted section — the base has a protective liner.

Important

• There are no steps or handrails. Enter with caution.

• Shower immediately after entering the pond.

• Be mindful of your safety, and the safety of others, at all times.

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7. REPORTING ISSUES

If you notice any fault, damage or unusual behaviour of the hot tub or sauna:

Contact us immediately so we can assist you.

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Thank You

Thank you for taking the time to read this.
We hope you enjoy a restorative, peaceful experience at The Spa Facilities @ The Firs Suffolk.

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